House rules

The delivery bark

There is exactly one bark reserved for the delivery van, and every dog owner knows it. Here's the journey that triggers it, stage by stage.

1. The checkout

   Your order goes straight to the partner storefront, which sets speed, cost and carrier. Members of its delivery program usually see the fastest windows.

2. The transit

   Toys travel as plain, sturdy parcels — no fragile stickers, no signatures, nothing that can melt. Tracking lives in the storefront's order history, which answers faster than we can.

3. The porch moment

   The bark happens. Take the box inside before the unboxing committee forms.

4. The quality lap

   Two minutes before the handover: snip tags, check seams and squeakers, then release the toy to its new career. Multi-packs reward banking half the box for future new-toy days.